Code of Conduct & Policies . P&O staff were at the airport for anyone needing assistance. Stayed at the Britannia at Bramhope Leeds 31/07/20 till 03/08/20 never again had people in smoking weed and Asylum seekers in wasn’t informed about this when booking we had come down for a family funeral which we didn’t need all this . Britannia Hotels are a disgrace I have reported them to Blackpool Environmental Health Department just look at trip advisor on The Norbreck Castle Hotel and the Metropole Hotel both in Blackpool, they are hovels and fifthly dirty, The staff are rude aggressive and unclean and considering we are in Covid 19 these hotels are prepared to spread the disease further by not cleaning the rooms. We had to clean the bathroom before we could use it, the ‘cleaner’ had left her short black hairs everywhere and it stank of smoke and damp. The fact that yours is actually original gives the place that touch of real authenticity. HMRC: It is a Tax Demand, not a Begging Letter.
So on day of leaving I asked reception again how I get my monies back for DOWNGRADE?
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I absolutely love cruising and have completed 20+ cruises with various companies, this one being my fifth with p&o but my first ( and last with brittannia ) the first problem was the lifts, either... Don't book an appointment for a group photo they are a complete rip off. For me, at 37 years old, I felt about 40 years too young for this ship. The peeling wallpaper theme was cleverly continued into the bathroom where cracked tiles and gaping holes in the walls provided some welcome relief to the otherwise boring flatness of the tiling. You've already flagged this Sally Seymour 1 review. "I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. Absolutely disgusted. Stavanger and Bergen were a bit too ‘city’ for us. I think that all that the black mould growing on the ceiling over the bath was a small price to pay for all that lovely humidity. band in cocktail bar dreadful.
sadly this was not to be. Read more feedback, We're This site uses cookies to improve your experience, to enhance site security and to show you personalised advertising.
I apologise for the very poor quality of the photographs. lines, Offers & All Britannia reviews are written by actual consumers based on their experience and they provide useful details about the brand.
Room so claustrophobic. Cabin with. I booked in feb 2020. Local people wonderful, but very evident that UK has done so little to help develop former colonies economically compared to French and particularly Dutch. At no point do they tell... First time Britannia cruisers. Apart from Limelight Club, which was good but expensive, and a couple of good reggae bands, entertainment generally poor - nothing worth going to in theatre over two weeks. We are ATOL Holders and members of ABTA for your financial protection.
people found this useful, , 18 of 39 people found this useful, , 8 of 10 Our room was desperate. Aug 6, 2020. by Katie on Britannia Hotels UK. The other receptionist rudely kept interrupting. As an integral part of our compliance procedures and to ensure that Britannia continues to provide the highest levels of service possible, the Managers are committed to recording and dealing with any complaints promptly, impartially and in accordance with best industry practices.
I asked for pillows as I arrived in the room the manageress who always rolls her eyes as soon as she’s swiped your card you become insignificant.. paint peeling, etc. The rooms are falling apart.
rooms brilliant but out side windows were really dirty. Possible vomit on the side of the bed and wall. people found this useful, , 19 of 58 We had a reasonable flight to Barbados with Thomas Cook Airlines though the entertainment system was not working at some of the seats and there were no complimentary drinks. The hotel maybe well positioned,but the rooms are awful. Sink was blocked . Several other members of our group who checked in at different times said the same. It was clearly targeting the much older audience and I have never seen so many mobility scooters and Zimmer frames on a cruise ship. Do you know the difference between Boondocks and Boondoggles? After check-in we next saw our luggage at our cabin door. Service from cabin steward was excellent bit generally bar and restaurant staff not encouraged to be as friendly as on NCL. from P&O ,,for all the work they have done behind the scenes.
Best bit they wont let you complain and have no complaints procedure in place!!! No attempt by ships officers to meet passengers, unless you paid for the privilege. Wallpaper falling off, stains on the bed, smelly and very dirty room. Fuel supplements may apply. I didn’t mind that the furniture was old and needed replaced, I can cope with tired but not dirty.
I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "
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