Some visitors will arrive before that time and line up in their cars directly outside the prison gates. Staff will write which visiting room the visitor is to go to on the pass. At most prisons, visitors are required to put their hands under an ultraviolet light and show the stamp as they exit the visiting room and/or prison. The visitor must have some form of documentation, harness, or markings identifying the animal as a service animal (although it need not be a license or certification from a government agency). ATTN: Visiting Sergeant 10961 Sun Center Drive Rancho Cordova, CA 95670.
All mail should be addressed to the prisoner with his/her full name, his/her CDCR number, his/her housing, and the address of the prison.
All prisoners and visitors who have their visits terminated should receive a written termination report, indicating that the reason for the termination was overcrowding. Those appointments are made by telephoning a specified number at the prison during specified hours during the week. In addition to providing information regarding days and hours for visiting, the 800 Visitors’ Information number and website will also provide information on lockdowns, medical quarantines, or other circumstances affecting visiting, addresses, and directions to the prisons. Prisoners are given information about process when they first enter prison.
You can find out the visiting status of a CDCR facility in one of two ways: Call the Visiting Status Hotline at 1-800-374-8474; Check the VPASS Visiting Status; locate the facility you plan to visit. Both the Department’s website and the Visitor Information line have information as to the visiting hours at the prison you will be visiting. Do not wear any item that cannot be taken off and will not clear a metal detector (such as an underwire bra or clothing with metal buttons). Most visiting rooms have copies of the Bible, the Koran, and the Torah. The only physical contact allowed between prisoners and their adult visitors at other times is holding hands. The patios may be available for use during all visiting hours or only at restricted times. The conditions under which visitors must wait depend on the particular prison, but visitors should be cautioned that the wait may be without shelter (even in the rain, snow, or strong heat), may be without bathrooms, and may be in an area with traffic hazards or restricted movement (including not allowing children to move around). The current contract is with Global Tel*link (GTL). All visits with a prisoner restricted to non-contact visiting and all visits with a prisoner on Death Row require an appointment to visit. With such verification as to its medical necessity, the following are allowed: If your religion requires you to wear a certain type of clothing that would otherwise be unacceptable by operating procedures, such as Muslim headdress or Catholic habits, you will be allowed to wear the clothing; however, you may be required to remove it for inspection in a private location with an officer of the same gender present before you are allowed into the visiting room. A few general guidelines that apply at every facility include: Skirts and shorts must be knee-length or longer. Send Religious Property packages. All visitors must show (or collect) their identification and pick up their pass as they leave the visiting room. When the visiting room becomes overcrowded, staff will terminate some visits in order to allow waiting visitors to come in to visit.
If you have an implant or prosthetic device that includes metal and will set off the metal detector, you must have documentation from a doctor specifying the nature and location of the implant or device. The 800 Visitors’ Information number, noted in the preceding, will provide information regarding lockdowns and modified programs and which prisoners are restricted from visiting as a result. Visitors must remove all outer clothing (jackets, sweaters, etc.
This handbook focuses on regular (weekend and holiday) visiting and not on family visiting. Children must be supervised at all times while on prison grounds by the adult who has accompanied them to the prison, including whenever the children are in the play area. Additionally, the staff at the Centers are an available source of information regarding visitation, mail, telephone calls, and other issues that may arise as family members and friends try to maintain connections with an incarcerated loved one. Prisoners on Death Row, with life sentences, with convictions for sex offenses, or under disciplinary restrictions are not eligible for family visits.
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