The Battle Cats Knowledge Base

hotel policies and procedures for guests


Should it be determined that excessive disturbance or damages have taken place, the Hotel reserves the right to deduct from the Pet Deposit. Masks required for guests and staff: Specific policies (not recommendations) that require both staff and guests to wear masks (face coverings) while in … Guest rooms are to be used by Lincoln Suites registered guests only.

All guests at Lincoln Suites must be registered at the Front Desk.

Except for the microwave and refrigerator units the hotel provides, preparation of food in guest rooms by any type of cooking appliances is prohibited. The Registered Guest is liable for any damage caused (whether by a deliberate, negligent, or reckless act) to the room(s), hotel's premises or property caused by themselves, their guests or any person in their party whether or not they are staying at the hotel during your stay. To assist us in delivering you that experience we have developed the following policies and guidelines which we respectfully request that you adhere to before, during and after your stay. Cancellations received within the 48-hr period will be marked as a no show and will incur one night’s room and tax charge to the credit card on file. All are welcome at Lincoln Suites but we reserve the right to refuse service to anyone at any time for any reason. A pet deposit of $150 is required. Evidence of pets such as fur, debris, feces, or damage from an unregistered pet will result in a $25 fee per pet, per night being charged. As a Registered Guest, you are responsible for your visitor at all times.

If the room and/or incidental charges are being paid by a third-party, the third-party is required to complete a credit card authorization form and have a photocopy of their I.D. A different credit card, debit card, or cash may be used upon arrival. If determined that damages have taken place at the Hotel by the Guest, the Hotel reserves all right to deduct from the Security Deposit/Pre-Authorization. Also sample formats for all types of guest stationary and formats, Hotel Job discriptions for all departments, Hotel standard reports, Sample hotel software codes etc. Check-in is any time after 4 PM. Connecting rooms are available.

Smoking is prohibited at all times. Early and late check-ins are not guaranteed. Guests must be 19 years or older to check in without a parent or legal guardian. They must be leashed at all times in public areas of the hotel.
Standard Operating Procedure / SOP Samples - Hotels, Front Office, F&B, HK, SPA This WHS Policy and Procedures Manual contains the overarching procedures for …
CANCELLATION POLICY If you require a later check-out, please contact us before 9 am on the day of departure, and we will do our best to accommodate. By reading and signing your hotel registration card at check-in or by booking a reservation on our website, you are agreeing to abide by all our hotel policies and procedures and accepting all responsibility for the reservation. In order for guest accommodations to be confirmed, at the time of check in all sufficient credit credentials for payment must be provided. CONNECTING ROOM POLICY. Guests must be 18 years or older to Check-In.

Dogs must be leashed at all times. Pets must be under 45 LBS. Our desire is for you to have the very best experience of the Blue Mountains, our accommodations, dining and other services. It may take up to 7 business days for refunded deposit to appear on the card statement. Late Check-Out from 11 AM to 1 PM is $50 + tax per accommodation, Check-Out after 1 PM is one-night's stay + tax per accommodation. A $250 refundable deposit is required for debit card and cash payments at Check-In.

Below are hotel policies and procedures; read them carefully. Guests must be 19 years or older to check in without a parent or legal guardian. [Qwb��^�x�K��>:vqyvuq8m�a�����]T�N�G��^ﲽ�m���c�=����s��E{c��\m�|���cޮ.vUN���9���}k��j�c��b�9;�vv��8o������_���=���痗kE�۰�VW�����wquvqq~I�� b����f�] �)�[b@H�-��B����l�����m�/�������2��-4Y�cRu�R�%&$���uD:������g�WW�Yn������P¼=�n3�� s�.��1#��K����֫���1w�h+�=߲~]/0�ڴ1�ޠ���n��9���X.

SMOKING POLICIES

Listed below are the hotel policies and procedures, please read them carefully.

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