Your ServiceOttawa account allows you access to multiple city services and information in one place. With the implementation of the 30-day grace period for bills issued before April 1, 2020, account holders will automatically have an additional 30 days to pay their bills and will not be charged during this time.
With the new look comes a new 15-digit customer-account number. The fee is not charged or collected by the City of Ottawa. If it does not match, change it … Bills are sent to the landlord either at the rental property or his/her mailing address, in his/her name. 312 Phone 815-433-1934 Fax E-Mail; Etscheid, Duttlinger & Associates Tom Duttlinger 301 West Madison Street Ottawa, Illinois 61350 815-433-0161 ext. The City has extended the suspension of all water service disconnections until October 30, 2020. The City has previously established water utility bill deferral programs that support low income seniors and low-income people with disabilities. Select yes for paperless billing. Water utility billing options for landlords and tenants.
Select yes for paperless billing.
The City is taking steps to help prevent the spread of COVID-19 and wants to remind residents that the City offers several ways to access and pay water bills remotely, including: • My Service Ottawa portal – https://myservice.ottawa.ca, • Telephone and online banking through your financial institution, • Credit or debit card online at ottawa.ca, • By mail (please note service levels may be delayed as per Canada Post).
Pre-authorized debit payments for water bills issued before April 1, 2020 will be withdrawn on the regular due date and pre-authorized debit payments for water bills issued between April 1, 2020 and October 30, 2020 will be withdrawn on the extended due date. You will no longer receive a paper bill in the mail. Water utility deferral program Deferral program for water utility bills for low-income seniors and low-income people with disabilities. Please enable JavaScript in your Browser and reload the page to view the full site. You can view, print, and pay your water utility bills and your property tax bills 24 hours a day, 7 days a week. It’s easy and free to register for paperless bills.
I am practicing social-distancing or self-isolating, are there online options to view and pay my water utility bill? You can sign up for paperless billing for paperless water utility billing and can even register multiple accounts using a single email address and password. Once you are signed in, click on Water Utility billing under the Services Menu – you’ll need your water account number and balance on last City of Ottawa water utility bill. We hope that you will find the service convenient and easy to use. This site uses JavaScript. If you would like to change the email address that is currently on file with My ServiceOttawa, please use the following link to the instructions: Change email address. View bill history and last payment information; Print water and sewer bills; Pay your water and sewer bill online, or set up preauthorized debit; and, Change your mailing address; To register for this service you will need a copy of your most recent bill. The City of Ottawa introduced a redesigned water utility bill in March 2019. The City's water billing staff manages over 240,000 water accounts. This is a secure website where you can manage, view, print, and pay your bills online.
Sign in to your MyServiceOttawa account. View the status of your service request, collection calendar or pay your property tax and water & sewer bill all through your account. Revenue Services is extending an interest free 30-day payment grace period for all unpaid bills issued before April 1, 2020 and a 30-day due date extension, for all water bills issued between April 1, 2020 and October 30, 2020, providing residents with 47 days to pay their bill. Please enable JavaScript in your Browser and reload the page to view the full site. Receive an email notifying you that your bill is ready for viewing with the amount, due date and link to, 24/7 access to view account balance and payment history, Reduce paper - fewer envelopes, stamps and cheques. Be sure to verify that your payee number for City of Ottawa Water matches your new customer-account number.
Once you are signed in, click on Water Utility billing under the Services Menu – you’ll need your water account number and balance on last City of Ottawa water utility bill. If you don't have an account, create one.
In an effort to offer residents and businesses innovative services, sewer/water bills can now be paid on-line. Customers are encouraged to register for My ServiceOttawa through Ottawa.ca. Public Works and Environmental Services Dept. Your participation in the program will be cancelled if your email notification is returned as undeliverable. There is a convenience fee charged for using this system. Water meter reading information is obtained from radio frequency (RF) transmitters that are located on the exterior of each home, business and facility within municipal boundaries. Full details on how to use these methods can be found on the ottawa.ca water bill payment options page.
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