Any bookings resold or transferred may not be honoured and we accept no liability in respect of this.
We are currently experiencing high volumes of contact. If you are an individual consumer, your statutory rights are unaffected. If you book ten or more rooms for the same night we will treat this as a “Group Booking”.
For Group Bookings made more than 28 days before the scheduled date of arrival a 10% deposit is due in full at the time of booking and is not refundable and you must pay the final balance for your Group Booking at least 28 days before the scheduled date of arrival. This is the version of our website addressed to speakers of English in Canada. No other person shall have any rights to enforce any of its terms.
11. We may require photo identification (a driver’s licence or passport) as proof of age and if the guest is unable to present this to the satisfaction of the hotel we may terminate your booking without refund. The supplement will be included in the rate quoted for the room. You can check in after 3pm on the scheduled date of arrival unless you purchase an early check-in Extra with your booking or directly at the hotel, subject always to availability. All of these types of bookings are covered by these terms. Under the Hotel Proprietors’ Act 1956 (“Act”) we may be liable for loss or damage to your property while you are staying in our hotels.
An eVoucher is valid for 6 months from the date of issue. Good Morning I'm enquiring when I may expect my refund after been kicked out of Travel Lodge Kingston Apon Thames Central my booking confirmation 1508926315 on the 22nd due to the Crona Virus. For bookings of hotels in Northern Ireland or the Republic of Ireland your contract will not be with Travelodge Hotels Limited but will be with other companies as follows: a) for bookings of hotels in Northern Ireland – Smorgs (NI) Management Limited which has its registered office at 15 Brunswick Street, Belfast BT2 7GE (Company No. What these terms cover: when you make a booking with us via our digital channels (such as our website, mobile site or app) or telephone booking service, including any booking you make using your membership of Travelodge Business, these terms and conditions will apply.
Their site information states Pay on Arrivals can not be issued vouchers. You can still cancel your booking via our website by selecting Manage My Booking or by calling our Central Reservations team if you are unable to use all or any part of it but we will not provide a refund on the room(s), any Extras purchased with the booking or any booking fee.
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If you cancel a booking made using e-Vouchers and are entitled to a refund we will refund by issuing eVouchers. We process your personal information in accordance with our Privacy Policy . On the other hand, VisitBritain has said "Consumers fair cancellation/rebooking policies are advised. Please see our privacy policy for more information on personal data, how we use it and how we protect it. 1.
You may be able to add Extras to your booking during the booking process or during your stay. We will respond to you as quickly as we can and normally within 5 working days. Where the Act provides that our liability is capped at an amount, we will only be liable up to the maximum sums under the Act. To read more about editing your posts, please follow this link: http://www.tripadvisor.com/help/how_to_edit_your_posts. The author may post again if desired.Posts on the Tripadvisor forums may be edited for a short period of time. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106016793', '');}, 'log_autolink_impression');March and payment was taken on 13th... Citizen's Advice Bureau says it may potentially be a frustration of purpose. We may cancel any eVouchers that are used in breach of these terms; for example we may cancel eVouchers if you sell (or attempt to sell) these to a third party including but not limited to on an internet message board, bargains website or other internet exchange or auction site.
Close. 5. Refund process.
Your 10% deposit is non-refundable but we will refund any additional monies you have paid (including for any food & beverage Extras; all other Extras are non-refundable), excluding any booking fees.
Surely the hotels should be able to accommodate to us no? With the maelstrom of Covid-19 news in the past two weeks, what on Earth persuaded you to book a non flexible room two days ago? Get answers to your questions about United Kingdom . Wish to cancel a Travelodge booking in London for 30 March.We are both 77 years old and particularly concerned about coronavirus. Normally with saver rates you pay up front, with a flexible rate you can pay on arrival.
We shall not be liable in any circumstances for any loss or damage to vehicles you bring to the hotel or any property left in them regardless of whether they are parked in a car park connected to the hotel or not. The maximum occupancies are set out below. If your booking is not payable in full at the time of booking we require debit or credit card details to be provided at the time of booking and we will charge such payment card for the cost of the first night of the booking if you fail to arrive. 6. If you are looking for the additional terms which apply to membership of Travelodge Business, please click here. I think Travelodge would be advised to give full refunds for any booking cancelled because of the current situation.
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