TrustPilot reviews are overwhelming in their opinion that there are suitable alternatives out there.
People can try a 30-day free trial of the plans. Do you work for this company? One person on my team is responsible for curating content, uploading it to HootSuite and then scheduling it to many channels, for us and some of our clients. We've never had major issues with the platform in the nearly decade that we've been using it. The tool launched under the name BrightKit and was only for Twitter. Although I advise against posting to multiple networks at once on a regular basis, it can work and can be a real time-saver for small businesses. It helps each of us know what the other has posted, so we are not duplicating efforts. When I first signed up there wasn't a lot of information in regards to how the dashboard worked and the functions of streams but I believe they have added more information, for non techy people that may seem a bit confusing at first, but they have added more information in explaining that and the publishing stream. He posts about all social innovations and delivers high-quality research and content to our readers. The Team Hierarchy structure is straightforward and has been simple to use as we've had to adjust access for individuals who have moved to various teams. To get the best features on this software, people need to shell out more money. Its headquarters is in Vancouver, Canada, but their 1,000 employees serve 175 countries. They can also use the bulk function to backlog a ton of content for when they need it. There are only a few fixes the platform could make to improve the mobile and desktop interface. There is also a search bar at the top of the page for clients to find solutions related to their problem. This helps them stay relevant and compete with others online. Great pricing and free options for basic management.
We have since upgraded to the version where you can have more social profiles and are still happy with it. Google, Instagram, LinkedIn, and Pinterest named them a preferred, certified partner. TweetDeck is great for list organization, hashtag and keyword searches, and unlimited user accounts. Pro customers have a dedicated team to assist them, including in depth on demand training. But considering it is a free resource I don't complain.
Provides helpful real-time and automated weekly reports via email. This software makes it straightforward with reports and personalized analytics. The 24/7 support team is always ready to help should anyone in the org.
Some of the key metrics and functions include custom analysis, exports, integration, and ad spending. This feature allows channels to make sure only approved content is published on official channels. The content library allows me to easily share content with the other org users with the simple click of a button. This allows us to get a single pane update of all the interactions on our blog twitter feeds. It was a one-stop shopping experience that allowed me to post, respond, and review social activity. First as a very passive user when an agency we worked with brought it to us.
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